Digital Product Policy
Thank you for choosing our digital products! Please review our policy below for important information regarding digital purchases.
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Delivery
Once your purchase is complete, you will receive an email with a download link or access instructions to your digital product. This email will be sent to the email address provided at checkout.
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Refunds
As digital products are non-tangible and cannot be returned, we do not offer refunds once the purchase is complete. Please review the product details carefully before making your purchase. If you have any questions before purchasing, feel free to contact us.
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Exchanges
Digital products are not eligible for exchanges. If you encounter issues with your download or access, please contact us immediately, and we will do our best to assist you in resolving the problem.
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Usage Rights
Upon purchase, you are granted a license to use the digital product for personal or commercial purposes as stated in the product description. Redistribution, resale, or unauthorised sharing of digital products is prohibited unless explicitly stated otherwise.
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Technical Support
If you experience any issues with your digital product, please contact us at artworkwithmadi@hotmail.com. We are happy to assist you with technical difficulties or provide support on how to use the product.
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Product Accuracy
We make every effort to ensure the accuracy of the information provided with our digital products. However, due to the nature of digital content, we cannot guarantee compatibility with all devices or software versions. Please ensure your system meets the required specifications listed in the product description.
For any further questions or assistance, please don't hesitate to reach out to us at artworkwithmadi@hotmail.com.
Privacy Policy
At artwork with madi, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website and make a purchase.
1. Information We Collect
We collect the following types of information when you interact with our website:
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Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, billing address, and payment information.
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Non-Personal Information: We may also collect non-personal information, such as your browser type, device type, IP address, and browsing activity, to improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process your orders and provide the products and services you've requested.
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To communicate with you regarding your orders, account, or marketing promotions.
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To improve our website functionality, user experience, and customer service.
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To send you marketing materials if you have opted in to receive them (you can unsubscribe at any time).
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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With trusted third-party service providers, such as payment processors and shipping companies, to complete your transactions.
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When required by law, such as to comply with a legal obligation or to protect our rights or the safety of others.
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With third-party marketing partners if you have consented to receive marketing materials from them.
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality. You can disable cookies through your browser settings, but this may impact your ability to use certain features of our website.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
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Request that we stop processing your data in certain circumstances.
If you would like to exercise any of these rights, please contact us at artworkwithmadi@hotmail.com.
7. Changes to This Privacy Policy
We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page with an updated date. Please review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at artworkwithmadi@hotmail.com.
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Effective Date: 15th of January 2025
Terms and Conditions
Welcome to Artwork With Madi. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
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1. Acceptance of Terms
By using our website, purchasing products, or engaging with our services, you agree to these Terms and Conditions, which form a legally binding agreement between you and Artwork with Madi. If you do not agree to these terms, please do not use our website or services.
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2. Products and Services
We offer products and services as described on our website. We make every effort to ensure that product descriptions, pricing, and availability are accurate, but we reserve the right to modify or discontinue any product at any time without prior notice.
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3. Orders and Payment
When you place an order, you agree to provide accurate, current, and complete information necessary for the processing of your order. Payment must be made in full before an order is processed, and we accept the payment methods specified on the website. All transactions are subject to availability and verification.
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4. Shipping and Delivery
We will make every effort to ship your order promptly. Shipping times may vary depending on your location and the availability of products. Once shipped, we are not responsible for delays caused by the shipping carrier.
5. Return and Refund Policy
Our Return and Refund Policy can be found on the website. Please review it before making a purchase. You may be eligible for a return or refund if your order does not meet the specified conditions outlined in the policy.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Intellectual Property
All content on our website, including text, images, logos, graphics, and designs, is the intellectual property of Artwork With Madi and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
8. User Conduct
You agree to use our website for lawful purposes only. You must not:
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Violate any laws or regulations.
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Post or transmit harmful, offensive, or inappropriate content.
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Engage in activities that disrupt or harm our website or services.
We reserve the right to suspend or terminate your access if you violate these terms.
9. Limitation of Liability
To the fullest extent permitted by law, Artwork With Madi will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product or service in question.
10. Indemnification
You agree to indemnify and hold harmless Artwork With Madi its employees, affiliates, and partners from any claims, damages, or expenses arising from your use of the website, products, or services.
11. Modifications to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use the website after such changes, you agree to the updated terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at artworkwithmadi@hotmail.com
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Effective Date: 15th of January 2025
